We only collect data to enable us to make a contract with customers or answer enquiries i.e. Name, Address, Telephone numbers and e-mail address. We do not use this data for any marketing purpose or allow any third party access to it.
We use a windows 10 computer and update security in line with their recommendations, but no data can ever be guaranteed secure. By contacting us or using our website you accept this policy.
Our Payment Terms
A deposit of 25% is required at time of booking , with the full balance paid 1 month prior to arrival date
We can take payment by
- Cheque made payable to The Old Chapel Bed & Breakfast
- Direct bank transfer - please contact us on 01720 422100 for bank details
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases.
Cancellation by the Guest
Deposits are non-refundable and may only be carried over to a new date where the cancellation has been re-let.
If you cancel your reservation within one month of your arrival date then a cancellation charge equivalent to the full amount of your stay will be payable.
Cancellation by Us
Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Our liability will not extend beyond these conditions.